Our business hours are Monday - Friday, 10am - 6pm EST. If you prefer to order by phone, you may call us at 1-800-680-3775 during business hours. Please note that we
or have printed catalogs available at this time.
Shipping Rates for the Continental USA:$0 - $34.99: $5.95
$35 - $54.99: $6.95
$55 - $74.99: $7.95
$75 - $99.99: $8.95
$100 & up: $9.95
Shipping Rates to Canada and the non-continental USA:$0 - $49.99: $13.95
$50 - $99.99: $15.95
$100 & up: $17.95
Shipping Information:All US orders are shipped via USPS with Delivery Confirmation. Canadian orders are shipped via USPS Global Airmail. Most orders will ship within 1-3 business days. If your order will take longer to ship, or if any of your items are on backorder, we will contact you promptly via e-mail to inform you of the delay. When your order ships, we will provide you with a tracking number for the package via e-mail. Delivery time for standard sized-packages traveling within the continental USA is 1-3 business days, and 2-7 business days for over-sized packages. Please allow extra time for delivery when ordering from AK, HI, US outlying islands, US military addresses, and Canada.
Return Policy:If you are not completely delighted with your purchase, you may return it for your choice of an exchange, store credit, or refund. Shipping charges are non-refundable unless the return is a result of our error.
Please contact us
via e-mail to arrange your return and obtain a return authorization number prior to sending it. Unauthorized returns will be refused. Returns must be made within 14 days of receipt of merchandise. Damage claims must be made immediately upon receipt of the damaged item.
Please note that Old World Primitives does not permit the return or exchange of sale items purchased at a reduced price.
Buyer Security:This site is powered by Yahoo! Merchant Solutions. Yahoo! provides us with SSL (Secure Socket Layer) encryption when transmitting your payment information. Any credit card or Paypal information that you provide will be transmitted securely on Yahoo's servers.
Yahoo! Merchant Solutions also ensures that our store is certified CISP-compliant. Created by Visa and MasterCard, the
Cardholder Information Security Program (CISP) defines a standard set of security procedures for merchants that store, process, or transmit credit card data.